Coronavirus COVID-19


March 17th 2020 

Currently business as usual



In view of the current COVID-19 situation, we would like to reassure all of our clients that we have ALWAYS followed a strict infection control policy when delivering treatments and it has always been standard protocol to clean and sanitise devices and work surfaces before, during and after each treatment with a disinfectant and spray. In addition, we practice daily cleaning of the clinic and sanitisation of communal areas and treatment rooms.

It is standard practice for SkinGenius Practitioners and Doctors to always wash their hands prior to performing any treatment or procedure.  This is normal practice for our team.

We are following all appropriate medical guidelines and, in addition, we are taking the below, further measures to protect both staff and the general public.

  • Customers may be screened to check for recent illness and/or travel locations

  • Any staff who display any symptoms (i.e. a new or persistent cough and/or a temperature above 37.8oC) will self-isolate for 7 days, as guided by the NHS

  • Additional hand sanitisers are located throughout the clinic for client/staff use for additional protection.

  • When visiting the clinic please use hand washing facilities located in clinic toilets prior to treatment.

  • All touch points are cleansed frequently during the day e.g 2 hourly or less​ - this includes door push plates/handles, light switches, fridge handles, touch points on any shelving, toilet flushes. 

  • Touch screens, equipment, phones iPads, tills, card machines are cleaned and sanitised on a frequent basis and is assessed according to usage.

We are closely monitoring the Coronavirus (COVID-19) situation and following the guidance provided by Public Health England (PHE), as well as working closely with the industry governing bodies and other skin clinic operators in the UK.





Rest assured the safety of our customers is our foremost priority but if you have any questions please contact a member of staff.



Please DO NOT use this in an emergency or reporting of a coronavirus case – contact us directly on 01925 452745 

In view of the current situation, we would like to reassure all of our clients that currently, it is business as usual.  However, to reduce social interaction between people and the number of visitors in the clinic at anyone time, we request our clients to only visit the clinic if they have an appointment scheduled.

Should you need to purchase products, please call reception to arrange collection, postage or local delivery.

We will aim to keep everyone updated with the clinic schedule via or website and social media.

No 4 Dundonald Avenue

Stockton Heath




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Monday 10:00 - 6.00

Tuesday 10:00 - 8:00

Wednesday 10:00 - 8:00

Thursday 10:00 - 8:00

Friday 10:00 - 5:30